Legal & patient resources
Refunds & Cancellations
Noma Health wants patients to understand applicable charges before purchasing.
Effective Date: October 3, 2026Last Updated: October 3, 2026
Required before launch
The following fields are placeholders and must be supplied and reviewed before publication: Approved refund and cancellation terms for each stage below.
Overview
Refund and cancellation eligibility may depend on the stage of the care and fulfillment process, including whether clinical services have been provided, provider review has occurred, a prescription has been issued, or ScriptfulRx has begun processing or dispensing a prescription.
Before provider review
[INSERT APPROVED POLICY]
After provider review
[INSERT APPROVED POLICY]
After prescription is issued
[INSERT APPROVED POLICY]
After ScriptfulRx begins pharmacy processing
[INSERT APPROVED POLICY]
Subscriptions
[INSERT APPROVED POLICY]
Damaged or incorrect shipment
Contact support@nomahealth.com